Bear’s Mattress 1st Comfort Guarantee
Congratulations on your purchase of a new sleep set from Bear’s! Our certified sleep specialists have worked with you to help select the best mattress to suit your needs – both in comfort and support. There will be an initial adjustment period as your body gets acclimated to the new sleep set. However, we recognize that there may be a chance your purchase doesn’t fit at home as well as it did here in the store, so we have implemented
Bear’s Comfort Guarantee. Here’s how it works!
A new mattress protector must be purchased with the sleep set to ensure the mattress is kept free from soiling and stains. All sets are subject to final inspection prior to making an exchange.
- Your mattress protector has a 10-year warranty! If it breaks down, please call the 1-800 number provided in the package to get a replacement!
We ask that you use the sleep set for a minimum of 30 days to become acclimated to the new sleep surface. If you are not satisfied with your sleep set, then you may exchange your set for a store credit toward another sleep set of equal or greater value.
- On all exchanges, there will be a $199 reselection fee to cover associated costs with the exchange.
ALL Comfort Guarantees must be initiated within the following timeframes:
- iComfort – 120 nights from delivery
- Simmons Beauty Rest – 90 nights from delivery
- Perfect Sleeper – 60 nights from delivery
ALL Comfort Guarantee Exchanges must be for the same size mattress set & only one (1) exchange is authorized.
Bear’s Comfort Guarantee does not cover the following: pillows, mattress protectors, sheets, adjustable bases and special order sizes (i.e. California king or Waterbed inserts). If you’re not sure your sleep set qualifies, please ask a sales associate.